Contact Us
We're here to help! Reach out to us through any of our channels and our dedicated team will assist you promptly.
Phone Support
Speak directly with our customer service team
+234 800 000 0000
Mon-Fri: 8AM-6PM WAT
Email Support
Send us a detailed message and we'll respond within 24 hours
epiluxcompany@gmail.com
24/7 email support
Live Chat
Get instant help through our live chat system
Available on website
Mon-Sun: 9AM-9PM WAT
Visit Our Office
Meet us in person at our Lagos headquarters
123 Water Street, Lagos, Nigeria
Mon-Fri: 9AM-5PM WAT
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions about our services.
Q:How quickly do you deliver orders?
A: We deliver within Lagos within 24 hours of order confirmation. Delivery times for other locations may vary from 2-5 business days depending on distance.
Q:What payment methods do you accept?
A: We accept bank transfers, card payments, mobile money (Flutterwave), and cash on delivery for verified customers.
Q:Can I modify or cancel my subscription?
A: Yes, you can modify delivery schedules or pause/cancel subscriptions anytime through your account dashboard or by contacting our support team.
Q:Do you offer bulk discounts?
A: Yes, we offer volume discounts starting from 50 bottles. Contact our bulk sales team for customized pricing based on your requirements.
Q:How do I become an affiliate?
A: Visit our affiliate registration page or contact us directly. We provide training, marketing materials, and ongoing support for our affiliates.
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM WAT
Saturday: 9:00 AM - 4:00 PM WAT
Sunday: Closed
Emergency Support
For urgent delivery issues or water quality concerns
+234 800 000 0000
Documentation
Download our product catalog and terms of service
Find Us
Visit our headquarters in Lagos for in-person consultations and product demonstrations.
Interactive Map Coming Soon
123 Water Street, Lagos, Nigeria